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Home > Services > F.A.Q
  Why Couldn't I communicate with other group members?
First, please verify that the channel frequency and the CTCSS you are using are the same as those of your group members. If the channel frequency and the CTCSS are the same, please verify that your group members are within the radio coverage.
  Why can I hear the voice from other groups?
Please change your CTCSS for the channel. At the same time, you also need to the CTCSS for all the radios in your group. If you don't like this, you may apply another channel frequency.
  What is the battery life cycle?
Please replace your old battery with a new one when the battery life cycle is over, so that you can get the best performance from your radios. For a Ni-MH battery, it is designed to 500 standard recharge & discharge cycles; for a Li-ion, 1000 standard cycles.
  My radio can not scan channels? Why?
This happens because when the radio is programmed, the channel is not included into the scan list. Or the whole channel scan function is not turned on for the radio. Please turn to a professional engineer to troubleshoot this problem.

  After the radio is programmed, there are noises from radio like "dudududu" Why?
This happens because the radio is wrongly programmed. This noise is an indication that the channel frequency programmed is out of the frequency range supported by this radio. Please check your setting or turn to a professional engineer for help.
  After a period of time, my radio works well, but no sound from my earpiece.
The socket inside the radio has been damaged. Please return the radio to your HYT authorized dealer for maintenance.
  Why is the radio communication range shorter than before and the sensitivity becomes poorer?
Please check the antenna and make sure it is a good one. Also please check the antenna socket is not damaged or loosened. If so, please return the radio to your HYT authorized dealer for maintenance.
  Radio to Radio Clone Method
When a lot of radios need to be programmed, the fast and secure way to do this is to do radio-to-radio clone. HYT radios can support wired clone and wireless clone, depending on the radio functionalities. Please contact your HYT authorized dealer to get the detailed clone procedures for your radio.
  What kind of batteries you can offer, what's the difference among them?

2 kinds of batteries we can offer, i.e. Li-ion battery and Ni-MH battery.

Item

Voltage

Re-charge

Memory Effect

Price

Standing Time

Ni-MH

1.2V

YES

No

Normal

Bad

Li-ion

1.2V

YES

No

High

Good

  Why the programming software updates so quick, and incompatible?

To perfect the software, the updating is necessary, and the new one has good compatibility. If you want the latest edition, we could supply it for you.

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